Repairs and Improvements


Property is generally our most valuable asset and must be maintained in good condition to protect that value.  Most buildings will require repairs during their life.  Deterioration can occur due to age, wear and tear, structural issues, inherent construction faults or damage by the elements.  Many problems arise as a result of moisture in one form or another, be it from weather exposure, damp proofing failure or leakage of pipes or fittings.

Timely repairs and maintenance can prevent more serious problems developing.  This might include regular redecoration to timber elements such as windows and doors, attending to water ingress or rising damp, servicing mechanical installations, overhaul or replacement of roof coverings or masonry repairs.

In certain cases unplanned works are required due to sudden and unexpected damage, such as escape of water, flooding, fire, storm, subsidence or lightning. Such events are commonly covered by the buildings insurance policy.

On occasion the cause of a particular problem, or the best remedy, may not always be immediately obvious.  Our Surveyors have a great deal of experience in defect analysis, identifying the underlying cause of building problems and advising on appropriate remedies.  The correct diagnosis of a problem in a particular property will assist in providing a “best value” solution, giving benefits relating to time and cost.  In addition to our wide understanding of building defects, we also have many years of experience in dealing with buildings insurance claims and works to heritage buildings; our Surveyors have been retained to advise on many of the Island’s historic Churches for the last 30 years, in addition to numerous other listed buildings.

Alternatively, or in addition to repair or maintenance, owners may wish to consider improvements to their property to enhance the use through upgrading works, extensions and / or alterations.  Improvements can add value to or extend the useful life of a building and can include upgrading to satisfy modern user requirements, thermal performance and energy efficiency.  Any improvements should warrant careful consideration and review to produce an accurate brief and indication of budget so that the building owner is best informed at the initial stages.

Advice from our Surveyors can range from resolution of a particular building defect to more comprehensive involvement including developing detailed proposals to a scheme which can be taken forward.  This will include, where appropriate, Planning or Heritage Permission and Building Control approval.

We are of course also considerably experienced in the construction of new dwellings, taking account of our years of experience in traditional or contemporary design and construction.

As Chartered Building Surveyors with over 35 years’ experience in property matters we can assist in all aspects of the construction process from minor defects to larger scale repairs and improvements. We can also offer architectural design and construction detailing for extensions or new dwellings, preparation of specifications, obtaining tenders, budget management and contract administration throughout the project until completion.

Our people

Ross Paisley


Chartered Surveyor

Ross is a Chartered Building Surveyor, having graduated in Scotland in 1982 and became Chartered in 1984. He was employed by Knight Frank and Rutley before coming to Guernsey in 1986 to join a local firm of Chartered Surveyors. He has been a Director of Lovell Ozanne & Partners Surveying Limited and Lovell Ozanne & Partners Limited since 1993. Ross specialises in a number of property matters including Building Contracts, expert witness and insurance work, defects analysis and buildings problem solving. He also has particular experience in historic building work.

Ross is on the Board of a local property holding company which ultimately distributes profits to charities supporting the elderly and has been chairman of Guernsey Voluntary Service for a number of years, helping older adults in the community. He is a past chairman of Guernsey Round table and currently a Trustee and Director of another local charity.

Chris Richardson


Chartered Surveyor

Chris joined Lovell Ozanne in 1993 having worked locally since 1986 and obtained a Diploma in Surveying, awarded with Distinction, via the College of Estate Management in Reading. He was subsequently elected a Professional Member of the Royal Institution of Chartered Surveyors.

Chris became a Director of Lovell Ozanne Surveying in 2004 and presently provides a broad range of Building Surveying expertise including survey and residential valuation services, advice with regard to building defects, repairs or dilapidations and administration of repair or refurbishment works contracts on a variety of building types.

Chris is a Trustee and Property Manager for the Guernsey Blind Association and a committee member of the RICS Guernsey Group. His leisure time is primarily spent boating among the Islands or dog walking on L’Ancresse.