Privacy Statement
This Privacy Policy applies to LovellOzanne.com Please read this Privacy Policy carefully before viewing the Lovell Ozanne website further. Usage of the website is conditional upon you agreeing to be bound by this Privacy Policy.
Your personal data is important to us
Lovell Ozanne recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. This Privacy Policy is intended to comply with the General Data Protection Regulation (EU) 2016/976; and
relevant Data Protection legislation in Guernsey and Jersey.
Collecting personal data about you
Lovell Ozanne will not collect any personal data about you without your consent. We will only collect the personal data necessary and sufficient to fulfill the terms of service delivery; which may include a contact name, email, phone number, address, records of enquiry and contact, payment information and any other information as may be reasonably expected for the purposes of service provision. We will only collect personal data that you tell us about yourself or that has lawfully been disclosed to us by relevant authorities or already exists in the public domain.
Processing and sharing your personal data
Lovell Ozanne will not process or share any personal data, unless requested by you, other than for the purposes of service delivery or as required by law. We may send you information which you have requested. We will not otherwise disclose it to other
third parties, or for other purposes, without your consent. We may share information with relevant authorities to protect the rights, property or personal safety of another client, any member of the public or Lovell Ozanne.
Retaining personal data about you
Personal data is held securely on our business systems, and access is restricted to relevant members of our team. Personal data is only retained for as long as necessary in order to deliver services requested by you; and as long as necessary to allow us to fulfill our contractual and legal obligations.
Erasing and destroying your personal data
Hard copy and digital Personal Data is securely erased when it is no longer needed for the purposes for which it was obtained and when it is no longer needed for legal reasons.
Marketing and communications
We may contact you at the e-mail or other address which you provide to us in order to communicate updated information about our Privacy Terms, or provide you with other relevant information about our services. If you do not wish to receive this, you may
have your name removed from our list by utilising the Unsubscribe link, or by contacting us directly. Please allow seven days for this request to be processed.
Subject Access Request (SAR)
If you would like a copy of the personal data we hold about you, please contact us via email, or in writing. If you believe that your personal information is inaccurate or out of date; if you object to processing, or would like access to your data restricted; or if you wish to have your personal data deleted, we will take all reasonable and legal steps to comply with your requests; although some legal obligations may take priority. All SAR’s will be responded to within 30 days; and the data subject will be kept
informed of the status and outcome of their request.
Security of your personal data
Lovell Ozanne will endeavour to implement appropriate technical and organisational measures to keep secure any personal data which we hold about you.
Registration with supervisory authorities
Lovell Ozanne is registered with the respective Data Protection Supervisory Authorities in Guernsey.
Data Protection Office, Guernsey Information Centre, North Esplanade, St. Peter Port, Guernsey, GY1 2LQ
Lovell Ozanne and links to other websites
Lovell Ozanne may provides links to external websites. These linked sites are not under the control of Lovell Ozanne, and we are not responsible for the conduct of entities linked to our website.
Cookie Policy
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or
reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within
this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some
may take longer. No personal information is stored, saved or collected.
Future changes
Lovell Ozanne conducts regular reviews and internal auditing to ensure legal compliance and to reflect staff & customer feedback. Because of this, Lovell Ozanne reserves the right to change its Privacy Statement at any time and notify you by posting an updated version of the policy on our website. The amended Privacy Statement will apply between us whether or not we have
given you specific notice of any change.
Data Protection Policy
A full copy of our Data Protection Policy, and the terms and conditions of our services is available upon request. If you have any further queries about our Data Protection governance please contact:
Email: admin@lovellozanne.com Tel: 01481 235397 Address: Island House, Grande Rue, St Martin, Guernsey GY4 6RU